Privacy Policy


Last Updated December 2019
The Site (“we” or “us”) is committed to protecting your privacy. Where we hold data from which you can be personally identified (PII) we will only collect, use, disclose and store such PII in accordance with the Data Protection Legislation and this privacy statement.

SGVIP Services Pte. Ltd. is the data controller for the purposes of managing your PII. We are located at 22 Sin Ming Lane Midview City Singapore 573969 for the purposes of any questions or requests with respect to your PII, our use of it and this Privacy Policy.

This Privacy Policy together with the Terms of Service at Terms and conditions and any other documents referred to in it set out the basis on which we will hold and process your data.

What Information We Collect

We collect information as submitted to us by any means of communication to us, including that of inputting details into our contact form, you communicating or attempting to communicate with us through mediums including but not limited to SMS, Whatsapp, WeChat, Telegram, Line, email e.t.c.

The legal basis for the collection of data by us is that it is necessary in order to perform a contact between the Site and the User.

How We Collect and Use Information

Log Files

Any time you visit the Site, we gather certain information about your use of our website to analyze trends, administer the site, track visitor movement in the aggregate, and gather broad demographic information for aggregate use. We do not link any of the information in our log files to any other information that would enable us to determine your actual identity. This means that a user’s session will be tracked, but the user will be anonymous. We do not share your log files externally.


We do use “cookies” to keep track of some types of information while you are visiting our website or using our services. Cookies are very small files placed on your computer, and they allow us to count the number of visitors to our website and distinguish repeat visitors from new visitors. They also allow us to save user preferences and track use so that we can continue to develop and improve our service offering.

Session and Persistent Cookies.

Session cookies are temporary and will be erased after you close your browser. Persistent cookies remain on your hard drive unless you manually delete them or until expiration after a set period of time. The primary purposes of persistent cookies are to make logging in to your account an easier process and for performance analytics by us or a trusted partner. First and third party cookies may be session or persistent.

First Party Cookies.

First party cookies are placed by us on your computer for a variety of purposes including website functionality, tracking length of visitor stay and number of unique visitors to the website, and evaluating the popularity of specific site offerings.

Third Party Cookies.

We only use third-party Statistic cookies. Any information that these third parties collect via cookies and beacons is anonymous and does not enable them to determine your actual identity. third party cookies include Google Analytics

Your Cookie Choices.

You may choose to accept or reject cookies by changing your internet browser setting. However, we rely on cookies for the proper operation of our website and if your browser is set to reject all cookies, the website will not function properly. Users who refuse cookies assume all responsibility for any resulting loss of functionality. Click the “help” menu in your browser’s toolbar for information on how to change your settings. For additional information about managing cookies, please visit Keep in mind that cookies are unique to each computer. In order to opt-out of data collection by the use of cookies on any of your other devices, you will be required to repeat this process on each device.

Other Information We Collect

E-mails and Telephone Calls.

We require an e-mail address from you when you register for our services.

Mobile Device Additional Terms

Mobile Device.

If you use a mobile device to access our site or download any of our applications, we may collect device information (such as your mobile device ID, model and manufacturer), operating system and version information, and IP address.

Geo-Location Information.

We do not ask you for, access or track any location-based information from your mobile device at any time while downloading or using our Mobile Apps or services.

Disclosure of Your Information to Third Parties

Disclosure By Law.

You acknowledge and agree that we may disclose information you provide if required to do so by law, at the request of a third party, or if we, in our sole discretion, believe that disclosure is reasonable to (1) comply with the law, requests or orders from law enforcement, or any legal process (whether or not such disclosure is required by applicable law); (2) protect or defend our, or a third party’s, rights or property; or (3) protect someone’s health or safety, such as when harm or violence against any person (including you) is threatened.

Disclosure to Protect Abuse Victims.

Notwithstanding any other provision of this privacy statement or our Terms and Conditions of Service, we reserve the right, but have no obligation, to disclose any information that you submit to the services, if in our sole opinion, we suspect or have reason to suspect, that the information involves a party who may be the victim of abuse in any form. Abuse may include, without limitation, trafficking or coercion. Information may be disclosed to authorities that we, in our sole discretion, deem appropriate to handle such disclosure. Appropriate authorities may include, without limitation, law enforcement agencies, child protection agencies, or court officials.]

Information Transferred As a Result of Sale of Business.

As we develop our business, we may buy or sell assets and, depending on the transaction, your PII may be one of the transferred assets. In the event that we are acquired by another company, your PII may be part of the assets transferred to the acquiring party. If this occurs, you will be notified if there are any material changes to the way your PII is collected or used.

Links to or Access from Other Sites
We are not responsible for the privacy practices or the content of other websites that may be linked to this site.

We generally retain your PII only for so long as is necessary for the purpose for which it is used, or required by law.

Access to Information
The Data Protection Legislation gives you the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Legislation. We will respond to all access requests within 30 days. Please use the contact details below.

Contacting the Website
If you have any questions about this privacy statement, the practices of this site, or your dealings with the Site, you can contact:

Dispute Resolution
Any changes we may make to our privacy policy in the future will be posted on this page. Your continued use of any section of our website following posting of the updated privacy policy will constitute your acceptance of the privacy policy as amended and the sole responsibility to check with this document lies solely with you under all circumstances.